Privacy Policy

Last updated: February 26, 2026

This Privacy Policy applies to the TubeFlow mobile application ("Application", "TubeFlow", "we", "us", "our"). It explains how we collect, use, store, share, and protect your information when you use our services.

1. Information We Collect

Depending on your use of the Application, we may collect:

• Device and technical information: IP address, device model, OS version, app version, language, crash diagnostics, performance logs.
• Usage information: pages/screens viewed, interaction events, session duration, feature usage, and timestamps.
• Account or contact information you choose to provide: email address, feedback content, and support communications.
• Subscription-related information: subscription status, product ID, purchase token/receipt status, and transaction metadata required for billing verification and entitlement management.
• We do not intentionally collect precise GPS location data.

2. How We Use Information

• Provide core app features and maintain service availability.
• Verify subscription status and manage paid entitlements.
• Analyze product performance and improve user experience.
• Detect abuse, fraud, crashes, and security incidents.
• Respond to support requests and send required service notices.

3. Subscription and Billing Data

For auto-renewable subscriptions, we process only the data needed to validate receipts/purchase status, prevent abuse, provide access to paid features, and support refunds or account troubleshooting.

We do not receive your full payment card details from Apple. Payments are processed by Apple according to Apple Media Services terms and privacy practices.

4. Third-Party Services

We may use third-party service providers to operate, monitor, and improve the Application. These providers may process data under their own privacy terms:

• Firebase (Analytics and related services)
• Sentry (Crash and error monitoring)

We do not sell personal information. We may share limited data with trusted processors only for service delivery, analytics, security, and legal compliance.

5. Cookies, SDKs, and Tracking Technologies

The Application and integrated SDKs may use identifiers and similar technologies (for example, SDK identifiers, local storage, and diagnostic tokens) to measure usage, improve performance, and maintain security.

You can manage certain tracking permissions in your device settings (including iOS tracking/privacy controls where applicable).

6. Data Retention

We retain personal data only for as long as necessary for the purposes in this Policy, including legal, accounting, fraud prevention, and service continuity requirements. Retention periods vary by data type and business necessity.

7. Your Privacy Rights

Subject to applicable law, you may request to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete personal data.
• Delete your personal data.
• Withdraw consent where processing is based on consent.

To exercise your rights, contact us at ducafecat@gmail.com. We may need to verify your identity before processing requests.

8. Security

We apply reasonable administrative, technical, and organizational safeguards to protect your information. No method of transmission or storage is completely secure, but we continuously work to protect user data.

9. Children's Privacy

The Application is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate action.

10. International Data Transfers

Your information may be processed in countries other than your own. When required, we implement reasonable safeguards for cross-border data transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material updates will be reflected by updating the "Last updated" date on this page.

12. Contact Us

If you have questions about this Privacy Policy or data practices, contact us at ducafecat@gmail.com.